Please note that any order placed after 2 PM PST Monday through Thursday, will not be dispatched until the following day. Our office is not open during the weekend so orders placed after 2 PM PST on Friday, or on Saturday or Sunday, will not be dispatched until the next business day. For any next day delivery services, the order must be placed before 1 PM PST in order to be shipped out the same day.
Once your order has been collected by your selected courier service, We Are LEONE is no longer liable for the parcel. If you have any delivery inquiries or would like to re-schedule a delivery, please contact the appropriate courier service directly.
(USA) Domestic Shipping:
We require signatures for all packages sent using USPS - for added safety against theft and misplaced packages. If you wish to forgo the signature, please leave a note during checkout. By doing so, you understand and agree that we are LEONE is not liable for any packages stolen or misplaced after/during delivery. Please know that after the package has been shipped, we can no longer alter the signature requirement.
Customers are responsible for all import duties and custom fees within their own country. WE ARE LEONE does not include customs, duty taxes, and handling fees in our prices.
USPS Priority International Shipping: This service can take an average from 6 - 10 business days and up to 21 business days in specific countries. Your order will be treated similarly to mail items, and once it reaches country of destination, is handed off to the local postal service for delivery.
UK Customers, once the parcel reaches the UK, you may use Royal Mail or Parcel Force to continue to track your package using the USPS tracking number provided on your order.
If you have any further questions, please contact us below and we will get back to you shortly!