Shipping & Returns Policy
WE ARE LEONE ships orders worldwide from our office in California. Please allow 1 business days for WE ARE LEONE to ship your item(s), unless the item is on pre-order, in which we will specify dispatch date on the product page. You will receive an email confirmation once your order has been shipped. Our office is open from Monday - Friday, please note we do not ship over the weekend. If an order is placed after 2pm on a Friday, your order will be dispatched the following working day (Monday).
Once your order has been collected by your selected courier service, We Are LEONE is no longer liable for the parcel. If you have any delivery inquiries or would like to re-schedule a delivery, please contact the appropriate courier service directly.
For international orders, customers are responsible for all import duties and custom fees within their own country. WE ARE LEONE is not able to identify how long any order will take to arrive once it reaches customs in your specific country.
If you are not completely happy with the product that you have chosen, you may return your purchase within 14 days of the orders dispatch date. Please email firstname.lastname@example.org to request a returns address and return number. We will be more than happy to offer you an exchange, credit or refund provided that the product(s) are returned in perfect, unused condition with the We Are Leone tags still attached.
Final Sale Items cannot be exchanged or refunded.
All customers are responsible for shipping and handling cost of their purchases and exchanges - these charges are non refundable. WE ARE LEONE are not liable to pay charges or import duties for returned orders.
We highly recommend when shipping your item back to us you get a tracking number or use delivery confirmation to track your package. WE ARE LEONE is not responsible for lost exchanges.
WE ARE LEONE understands the importance of keeping its customers personal and payment information private. None of your information collected on this site is shared or sold. It is strictly used by WE ARE LEONE to operate our business and process payments.