UAE Shipping
Free Delivery within the UAE is 1-3 working days

International Shipping
International deliveries is 2-4 weeks

European Shipping Countries

Austria, Ireland, Portugal, Switzerland, Norway, Bulgaria, Greece, Latvia, Belgium, Luxembourg, Spain, Andorra, Sweden, Czech Republic, Cyprus, Romania, France, Monaco, Denmark, Liechtenstein, Finland, Hungary, Croatia, Slovakia, Germany, Netherlands, Estonia, Poland, Malta, Lithuania, Slovenia, Latvia, Iceland, Serbia, Albania, Ukraine

International Shipping Countries

United Arab Emirates, Australia, Armenia, Azerbaijan, Bahrain, Brunei, Bahamas, Chile, China, Colombia, Costa Rica, Dominican Republic, Algeria, Ecuador, Egypt, Georgia, Guatemala, Guam, Hong Kong, Canary Islands, Indonesia, Israel, India, Jersey, Jamaica, Jordan, Japan, South Korea, Kuwait, Lebanon, Saint Lucia, Montenegro, Morocco, Macau, Mauritius, Maldives, Mexico, Malaysia, New Zealand, Oman, Peru, French Polynesia, Philippines, Puerto Rico, Paraguay, Qatar, Saudi Arabia, Singapore, San Marino, Thailand, Tunisia, Turkey, Taiwan, Uruguay, Venezuela, British Virgin Islands, Vietnam, South Africa. 

Returns policy
We have a 3-day return policy, which means you have 3 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the email receipt or proof of purchase.

To start a return, you can contact us at hello@weareleone.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please be advised all shipping costs are the responsibility of the customer.

You can always contact us for any return question at hello@weareleone.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

No Sale returns
Unfortunately, we cannot accept returns on sale items.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

International Returns
Returns outside the UAE are at the expense of the customer. We recommend using a tracked delivery service for your return in the event proof of postage is required. Email us at hello@weareleone.com with your order number, your name and clearly stating the reason for return to begin refund.

Duties and Taxes
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods. We do not collect this beforehand, and cannot give you an estimate of the cost - charges vary around the world. As an international consumer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.If more than 15 business days have passed since we’ve approved your return, please contact us at hello@weareleone.com